Events

Ticket purchased for events are non-refundable, however, may be able to be used at a future event.  Please contact us to as this will be evaluated on a case by case basis.  

 

Damages and issues 
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

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Exceptions / non-returnable items 

Determinations will be made on a case by case basis.  Please get in touch if you have questions or concerns about your specific item. 
 

Exchanges 
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

 

Refunds 
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.